You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.
Check our Knowledge Base for Troubleshooting Tips

Showing articles from newline tag

Newline Interactive Panel Touch Features not working (Connected to External Computer)

Newline Interactive Panel Touch Features not working (Connected to External Computer) If you are unable to use the touch features on your panel while connected to an external computer, see the following: RUNDOWN OF PROPER CONNECTION: ( setup and calibration feature isn't available on computers from what …

Newline Display Enrollment

NewLine Display Enrollment. * Select the ‘Gadgets’ menu. * Depending on the model you will see Newline Display Management+ or Viso. These are both the same tool, just branded differently. Depending on OS/Firmware version generally shows one vs the other (Older:Viso/Newer:NDM+). Please select the one which is a…

Newline Interactive Panel Finger or Pen Touch Features Not Working

If you are experiencing issues with the touch features not working or you are not able to write on the panel with your pen your finger, try these steps: 1. Select the Pen icon on the side bar of the TV Then select the settings or gear icon on the bottom as shown and select the option to 'Write with Fine Pen o…

Connecting Computer to Newline Panel

Here is a video link on instructions to connect your laptop or desktop to your Newline panel. You can use the ports on the front bottom left of the panel or the ports on the left side of the panel. Just be sure to connect the video cable and USB cable that match or are together in the same area. You don't want to …

Newline Trutouch Panel Warranty Process

Newline Trutouch Panel Warranty Process * Locate the Serial# and Model# (Generally on the rear of display.) * Navigate to Newline Support Ticket Submission * Populate form with relevant information * It is recommended to include the following in the support ticket - Full Name: Callback Number: Business Name:…

scroll to top icon