Apple TV Remote
Troubleshooting Steps (When you call in they will ask if you have performed these steps as part of the warranty submission) We are currently using the 3 rd Gen Apple TV 4k and 3 rd Gen Remote. * Try these steps first * Stay within 20 feet of your Apple TV and move anything that blocks the path between your rem…
Newline Display Enrollment
NewLine Display Enrollment. * Select the ‘Gadgets’ menu. * Depending on the model you will see Newline Display Management+ or Viso. These are both the same tool, just branded differently. Depending on OS/Firmware version generally shows one vs the other (Older:Viso/Newer:NDM+). Please select the one which is a…
Newline Interactive Panel Finger or Pen Touch Features Not Working
If you are experiencing issues with the touch features not working or you are not able to write on the panel with your pen your finger, try these steps: 1. Select the Pen icon on the side bar of the TV Then select the settings or gear icon on the bottom as shown and select the option to 'Write with Fine Pen o…
