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imageRUNNER and imagePRESS devices:
- Press "Counter Check" or "123" button on machine
- Press "Monitoring Services" button on screen
- Press "Communication Test" button on screen
- Press "Start Test" button on screen
- If Communication Test was successful, your machine is now communicating, and toner will ship when machine is low on toner
- If Communication Test was unsuccessful, please contact your IT department and have them confirm the following imageWARE Remote criteria can be met.
o Secure Port 443 is open
o The following URLS are not blocked from outbound internet communication.
|
URL |
Supported Encryption Hash |
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https://a01.ugwdevice.net/ugw/agentif0101 [a01.ugwdevice.net] |
SHA-2 complaint |
|
https://b01.ugwdevice.net/ugw/agentif0101 [b01.ugwdevice.net] |
SHA-2 complaint |
Failure to reestablish communication could result in running out of toner.
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